Privacy Policy

1. General information

The following information will provide you with an easy-to-navigate overview of what will happen with your data when you visit this website. The term ‘personal data’ comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data collection on this website

Who is responsible for the data collection on this website? The data processing on this website is carried out by the website operator. The operator’s contact details can be found in the ‘Information about the responsible party’ section of this data protection declaration.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example. Other data is collected by our IT systems automatically or with your consent when you visit the website. This is mainly technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior. What rights do you have to your data? You have the right at any time to receive information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke it at any time in the future. In addition, you have the right to request the restriction of the processing of your data under certain circumstances. Furthermore, you have the right to complain to the competent supervisory authority. You can contact us at any time regarding this and other questions on the subject of data protection. Analysis tools and tools from third-party providersWhen you visit this website, your surfing behavior can be statistically evaluated. This is done primarily using analysis programs. You can find detailed information about these analysis programs in the following data protection declaration.

2. Hosting and content delivery networks (CDN)

We host the contents of our website with the following providers:

Kinsta

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting company(ies). These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contact information, contact information, names, web page access, and other data generated through a website. External hosting is carried out to fulfill the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

If consent has been requested, the processing is carried out exclusively based on Art. 6 (1) point a GDPR and Section 25 (1) TTDSG, provided that the consent allows the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprint) within the meaning of the TTDSG. The consent can be withdrawn at any time. Our hoster(s) will only process your data to the extent necessary to fulfill their performance obligations and will follow our instructions about this data.

We use the following hoster(s):

Kinsta Inc.

8605 Santa Monica Blvd #92581

West Hollywood, CA 90069, USA

Contract data processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract prescribed by data protection law that ensures that the personal data of our website visitors is processed only following our instructions and in compliance with the GDPR.

Cloudflare

We use the ‘Cloudflare’ service. The provider is Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107, USA (hereinafter ‘Cloudflare’). Cloudflare offers a globally distributed content delivery network with DNS. This means that the transfer of information between your browser and our website is technically routed via the Cloudflare network. This enables Cloudflare to analyze the data traffic between your browser and our website and to act as a filter between our servers and potentially malicious data traffic from the internet. Cloudflare may also use cookies or other technologies to recognize internet users, but these are used exclusively for the purpose described here. The use of Cloudflare is based on our legitimate interest in providing our website in a manner that is as error-free and secure as possible (Art. 6 para. 1 lit. f GDPR). The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here https://www.cloudflare.com/privacypolicy/. Further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.

Contract data processing

We have concluded a contract for contract data processing with the above-named provider. This is a contract prescribed by data protection law that ensures that this provider processes the personal data of our website visitors only following our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your data very seriously. Hence, we handle your data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration. Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the internet (e.g., when communicating by email) can have security gaps. It is not possible to protect data completely from access by third parties. Note on the responsible party: The responsible party for data processing on this website is Vollcom Digital GmbH, Salvatorplatz 3, c/o Mindspace 80333 Munich, telephone: +49 (0) 89 125 034 06, email: privacy@vollcom-digital.com. The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this data protection declaration, your data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, provided that we have no other legally permissible reasons for storing your data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

If you have consented to the data processing, we process your data based on Art. 6 (1) point a GDPR or Art. 9 (2) point a GDPR, if special categories of data are affected, based on Art. 9 (1) GDPR. In the case of express consent to the transfer of personal data to third countries, the data processing is also carried out based on Art. 49 (1) (a) GDPR. Suppose you have consented to the storage of cookies or access to information in your terminal equipment (e.g., via device fingerprints). In this case, the data processing is also carried out based on Section 25 (1) TTDSG. You can withdraw your consent at any time. If your data is required for the performance of a contract or to take steps before entering into a contract, we will process your data based on Article 6(1)(b) GDPR. In addition, we will process your data if it is required for compliance with a legal obligation based on Article 6(1)(c) GDPR. Furthermore, data processing may be carried out based on our legitimate interest following Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases can be found in the following sections of this data protection declaration.

Data protection officer

We have appointed a data protection officer. Vollcom Digital GmbH, Salvatorplatz 3, c/o Mindspace 80333 Munich, German,y Telephone: +49 (0)89 125 034 06, Email: privacy@vollcom-digital.com. Note on data transfer to the USA and other third countries: Among other things, we use tools from companies based in the USA or other third countries that do not have adequate data protection laws. When these tools are active, your data may be transferred to and processed in these third countries. We would like to point out that these countries may not guarantee a level of data protection comparable to that in the EU. For example, US companies are obliged to release personal data to security authorities without the data subject being able to take legal action against this. It cannot, therefore, be ruled out that US authorities (e.g,. secret services) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We do not influence these processing activities.

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation. Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR). IF DATA PROCESSING IS CARRIED OUT BASED ON ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, AGAINST THE PROCESSING OF YOUR DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING IS PROVIDED IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED DATA UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING THAT ARE WORTHY OF PROTECTION AND OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENCE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 SECT. 1 GDPR). IF YOUR DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL ENBEZOGENER DATEN ZUM ZWECKE DERARTIGER WERBUNG EINZULEGEN; DIES GILT AUCH FÜR DAS PROFILING, SOWEIT ES MIT SOLCHER DIREKTWERBUNG IN VERBINDUNG STEHT. IF YOU OBJECT, YOUR DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 SECT. 2 GDPR).

Right to complain to a supervisory authority

In the event of violations of the GDPR, data subjects are entitled to complain to a supervisory authority, in particular in the member state of their habitual residence, their place of work, or the place of the alleged violation. The right to complain is without prejudice to any other administrative or judicial remedy. Right to data portability You have the right to have data that we process automatically based on your consent or in fulfilment of a contract delivered to you or a third party in a standard, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible. Information, deletion, and correction: Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if necessary, a right to correct or delete this data. Please do not hesitate to contact us at any time if you have further questions about personal data. Right to restriction of processing: You have the right to request that the processing of your data be restricted. You can contact us at any time in this regard. The right to restriction of processing applies in the following cases: If you dispute the accuracy of your data stored by us, we usually need time to verify this. During the period in which this is being checked, you have the right to demand that the processing of your data be restricted. If your data has been/is being processed unlawfully, you can demand that the processing of the data be restricted instead of deleted. If we no longer need your data, but you need it to exercise, defend, or assert legal claims, you have the right to demand that the processing of your data be restricted instead of deleted. If you have objected to processing according to Article 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction on the processing of your data. If you have restricted the processing of your data, these data – apart from their storage – may be processed only with your consent or for the establishment, exercise, or defense of legal claims or the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from ‘https://’ to ‘HTTPS://’ and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment data (e.g., account number for direct debit authorization), this data is required for payment processing. Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from ‘https://’ to ‘HTTPS://’ and by the lock symbol in your browser line. If the communication is encrypted, the payment data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published following the imprint’s obligation to send unsolicited advertising and information material. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example, by spam e-mails.

4. Data collection on this website

Cookies

Our websites use so-called ‘cookies’. Cookies are small data packages and do not cause any damage to your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g,. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising. Cookies that are required for the performance of the electronic communications transaction, to provide certain functions you want to use (e.g. the shopping cart function) or to optimize the website (e.g. cookies that provide measurable insights into the web audience) (necessary cookies) shall be stored based on Art. 6 Sect. 1 lit. f GDPR, unless a different legal basis is cited. The website operator has a legitimate interest in the storage of cookies necessary for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively based on this consent (Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG); the consent can be revoked at any time. You can adjust the settings on your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies in certain cases, or generally exclude them, and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited. If cookies from third-party companies or for analysis purposes are used, we will inform you about this separately in the context of this data protection declaration and, if necessary, request your consent.

Our website uses GDPR Cookie Consent by CookieYes to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this in compliance with data protection law. The provider of this technology is CookieYes Limited, Ground Floor, 71 Lower Baggot Street, Dublin 2, D02 P593, Ireland, hereinafter “CookieYes”. When you enter our website, a connection is established to the servers of the provider CookieYes. In this way, the provider CookieYes receives personal data, such as the browser used, the IP address, and a timestamp. Subsequently, a cookie is stored in your browser to be able to assign the consent given to you or its revocation. The data collected in this way is stored until you request us to delete it, delete the cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected. Details can be found at: https://www.cookieyes.com/de/. The use of CookieYes takes place to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) lit. c DSGVO.

Order processing

We have concluded an order processing agreement (AVV) with the provider named above. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors following our instructions and in compliance with the DSGVO.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • Operating system used
  • referrer URL
  • The hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us to process the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested; the consent can be revoked at any time. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry by e-mail, telephone, or fax

If you contact us by e-mail, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us to process your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested; the consent can be revoked at any time. The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

Use of chatbots

We use chatbots to communicate with you. Chatbots can respond to your questions and other input without human assistance. For this purpose, the chatbots analyze further data in addition to your input to provide suitable answers (e.g., names, e-mail addresses, other contact data, customer numbers and other identifiers, orders, and chat histories). Furthermore, the chatbot may collect your IP address, log files, location information, and other metadata. This data is stored on the servers of the chatbot provider. Based on the collected data, user profiles can be created. In addition, the data can be used to play out interest-based advertising, provided that the other legal requirements (in particular, consent) for this are met. For this purpose, chatbots can be linked to analysis and advertising tools. The collected data may also be used to improve our chatbots and their response behavior (machine learning). The data you enter as part of the communication will remain with us or the chatbot operator until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after the completed processing of your inquiry). Mandatory legal provisions – in particular retention periods – remain unaffected. The legal basis for the use of chatbots is Art. 6 (1) lit. b DSGVO, insofar as the chatbot is used to initiate or fulfill a contract. Insofar as a corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 (1) a DSGVO and Section 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time. In all other cases, the use is based on our legitimate interest in ensuring the most effective customer communication possible (Art. 6 para. 1 lit. f DSGVO).

Odoo CRM

We use Odoo CRM on this website. The provider is Odoo S.A., Chaussée de Namur, 40, 1367 Grand-Rosière, Belgium (hereinafter referred to as Odoo CRM). Odoo CRM enables us, among other things, to manage existing and potential customers as well as customer contacts. With the help of Odoo CRM, we can capture, sort, and analyze customer interactions via email, social media, or phone across different channels. The personal data collected in this way can be evaluated and used for communication with the potential customer or for marketing measures (e.g., newsletter mailings). With Odoo CRM, we are also able to record and analyze the user behavior of our contacts on our website.

Odoo CRM is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. Insofar as corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

For details, please refer to Odoo’s privacy policy: https://www.odoo.com/privacy.

Data Transfer and Processing

Data transfer to third countries outside the EU may be based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.odoo.com/privacy.

Order Processing

We have concluded a Data Processing Agreement (DPA) with the above-mentioned provider. This contract, required by data protection law, ensures that this provider only processes the personal data of our website visitors following our instructions and in compliance with the GDPR.

The comment function on this website

For the comment function on this site, in addition to your comment, details of when the comment was created, your e-mail address, and, if you do not post anonymously, the username you have chosen will be stored. Storage of the IP address. Our comment function stores the IP addresses of users who post comments. Since we do not check comments on this website before they are activated, we need this data to be able to take action against the author in the event of legal violations such as insults or propaganda.

Subscribing to comments

As a user of the site, you can subscribe to comments after registering. You will receive a confirmation email to verify that you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info emails. In this case, the data entered in the context of subscribing to comments will be deleted; however, if you have transmitted this data to us for other purposes and at another point (e.g. newsletter order), this data will remain with us.

Storage period of comments

The comments and the associated data are stored and remain on this website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g., offensive comments).

The storage of the comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke any consent you have given at any time. For this purpose, informal communication by e-mail to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

5. Social media

Instagram

On this website, the functions of the Instagram service are integrated. These functions are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. When the social media element is active, a direct connection is established between your end device and the Instagram server. Instagram thereby receives information about your visit to this website. If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to this website with your user account. We would like to point out that we, as the provider of the pages, do not know the content of the transmitted data or its use by Instagram. Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 para. 1 lit. a DSGVO and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in achieving the greatest possible visibility in social media. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook or Instagram. The processing by Facebook or Instagram that takes place after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information when using the Facebook or Instagram tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook and Instagram products. You can assert data subject rights (e.g., requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you assert the subject data rights with us, we must forward them to Facebook. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875, and https://de-de.facebook.com/help/566994660333381. For more information, please see Instagram’s privacy policy: https://instagram.com/about/legal/privacy/.

LinkedIn

Within our online offer, functions, and content can be integrated into the LinkedIn service, LinkedIn offered by LinkedIn AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. By way of example, this may include content such as images, videos, or text and buttons, with which users can show what they think of content, and with which they can follow the authors of the content or our contributions. Where the users are on the LinkedIn platform, LinkedIn can assign access to the aforementioned content and functions to the user profiles there. LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy. LinkedIn is certified under the Privacy Shield Framework and, as such, offers a guarantee to comply with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active ). Privacy policy: https://twitter.com/de/privacy, Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Facebook

Within our online offer, functions, and content can be integrated into Facebook services. These functions are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. When the social media element is active, a direct connection is established between your end device and the Facebook server. Facebook thereby receives information about your visit to this website. If you are logged into your Facebook account, you can link the content of this website to your Facebook profile by clicking on the Facebook button. This allows Facebook to associate the visit to this website with your user account. We would like to point out that we, as the provider of the pages, do not know the content of the transmitted data or its use by Facebook. Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 para. 1 lit. a DSGVO and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in achieving the greatest possible visibility in social media. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we must forward them to Facebook. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum. For more information, please see Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

Twitter

Within our online offer, functions, and content can be integrated into Twitter services. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When the social media element is active, a direct connection is established between your end device and the Twitter server. Twitter thereby receives information about your visit to this website. If you are logged into your Twitter account, you can link the content of this website to your Twitter profile by clicking on the Twitter button. This allows Twitter to associate the visit to this website with your user account. We would like to point out that we, as the provider of the pages, do not know the content of the transmitted data or its use by Twitter. Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 para. 1 lit. a DSGVO and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in achieving the greatest possible visibility in social media. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Twitter, we and Twitter Inc. are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Twitter. The processing by Twitter that takes place after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. According to this agreement, we are responsible for providing privacy information when using the Twitter tool and for the privacy-secure implementation of the tool on our website. Twitter is responsible for the data security of Twitter products. You can assert data subject rights (e.g., requests for information) regarding the data processed by Twitter directly with Twitter. If you assert the data subject rights with us, we are obliged to forward them to Twitter. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. For more information, please see Twitter’s privacy policy: https://twitter.com/en/privacy.

YouTube

Within our online offer, functions, and content can be integrated into YouTube services. These functions are offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When the social media element is active, a direct connection is established between your end device and the YouTube server. YouTube thereby receives information about your visit to this website. If you are logged into your YouTube account, you can link the content of this website to your YouTube profile by clicking on the YouTube button. This allows YouTube to associate the visit to this website with your user account. We would like to point out that we, as the provider of the pages, do not know the content of the transmitted data or its use by YouTube. Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 para. 1 lit. a DSGVO and § 25 TTDSG. The consent can be revoked at any time. Insofar as no consent has been obtained in achieving the greatest possible visibility in social media. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to YouTube, we and Google Ireland Limited are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to YouTube. The processing by YouTube that takes place after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. According to this agreement, we are responsible for providing privacy information when using the YouTube tool and for the privacy-secure implementation of the tool on our website. Google is responsible for the data security of YouTube products. You can assert data subject rights (e.g., requests for information) regarding the data processed by YouTube directly with Google. If you assert the data subject rights with us, we are obliged to forward them to Google.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks. For more information on the handling of user data, please refer to YouTube’s privacy policy: https://www.youtube.com/about/policies/#community-guidelines.

Medium.com

Within our online offer, functions, and content can be integrated into Medium services. These functions are offered by A Medium Corporation, located at 799 Market Street, 5th Floor, San Francisco, CA 94103, USA. When you interact with Medium integrations such as the Medium clap button, follow button, or embeds of Medium articles, a direct connection is established between your end device and the Medium servers. Medium thereby receives information about your visit to this website, including interactions with the Medium content embedded or integrated on the site. If you are logged into your Medium account, your interactions can be linked to your profile on Medium. This allows Medium to associate your interactions on this website with your user account. We would like to point out that we, as the provider of the pages, do not know the content of the transmitted data or its use by Medium.

Insofar as consent has been obtained, the use of the above-mentioned service is based on Art. 6 para. 1 lit. a GDPR (DSGVO) and § 25 TTDSG, if applicable. The consent can be revoked at any time. In the absence of explicit consent, the use of the Medium service on our website is based on our legitimate interest in providing diverse methods of content engagement and visibility for our services on social media and content platforms.

Regarding the data processing in connection with Medium, we and A Medium Corporation are jointly responsible (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its forwarding to Medium. The further processing of data by Medium after its transmission is not part of the joint responsibility agreement. The specific obligations incumbent on us jointly have been defined in a separate agreement, focusing on ensuring the privacy-secure implementation of Medium integrations and providing adequate privacy information to our users.

Medium, as a U.S.-based entity, processes data in the United States. The data transfer to the USA is subject to the standard contractual clauses of the EU Commission, ensuring an adequate level of data protection. For more information on Medium’s data processing activities and your rights regarding your data, please consult Medium’s privacy policy: https://medium.com/policy/medium-privacy-policy-f03bf92035c9.

Threads

This website integrates functionalities of the social media platform Threads by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Threads is part of the Instagram ecosystem. When you interact with Threads features, such as buttons or embeds, a connection is established between your device and the Threads servers. Threads may collect your IP address, browsing activity, and other information about your interaction with the integrated features.

If you are logged into your Threads account, the data collected may be linked directly to your account. This allows Threads to associate your interactions on this website with your user profile. For detailed information about data processing by Threads, please refer to their privacy policy.

6. Analysis tools and advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that allows us to embed tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States. The use of the Google Tag Manager is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in a quick and uncomplicated integration and management of various tools on his website. If corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

Google Analytics

This website uses the functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, dwell time, operating systems used, and the origin of the user. This data is summarized in a user ID and assigned to the respective end device of the website visitor. Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Furthermore, Google Analytics uses various modeling approaches to supplement the collected data sets and uses machine learning technologies in the data analysis. Google Analytics uses technologies that enable the recognition of the user to analyze user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there. The use of this service is based on your consent according to Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Google Signals

We use Google signals. When you visit our website, Google Analytics collects, among other things, your location, search history, and YouTube history, as well as demographic data (visitor data). This data can be used for personalized advertising with the help of Google signals. If you have a Google account, Google Signal’s visitor data is linked to your Google account and used for personalized advertising messages. The data is also used to create anonymized statistics on the user behavior of our users.

Order processing

We have concluded an order processing agreement with Google and fully implemented the strict requirements of the German data protection authorities when using Google Analytics.

Google Analytics e-commerce measurement

This website uses the “e-commerce measurement” function of Google Analytics. With the help of e-commerce measurement, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. This involves recording information such as orders placed, average order values, shipping costs, and the time from viewing to purchasing a product. This data can be summarized by Google under a transaction ID, which is assigned to the respective user or their device.

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads enables us to play advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played based on user data available at Google (e.g., location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our ads and how many ads resulted in corresponding clicks. The use of this service is based on your consent by Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads Remarketing allows us to assign people who interact with our online offer to specific target groups to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting). Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC). If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/. The use of this service is based on your consent following Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. The consent can be revoked at any time. Further information and the data protection provisions can be found in Google’s privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Target group creation with customer matching

To create target groups, we use, among other things, the customer matching feature of Google Ads Remarketing. In this process, we transfer certain customer data (e.g., e-mail addresses) from our customer lists to Google. If the customers in question are Google users and logged into their Google account, they are shown suitable advertising messages within the Google network (e.g., on YouTube, Gmail, or in the search engine).

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification. The use of this service is based on your consent following Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. The consent can be revoked at any time. More information on Google Conversion Tracking can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Microsoft Clarity

We utilize Microsoft Clarity on our website. The service is provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft Clarity is a user behavior analytics tool that helps us understand how visitors interact with our website through the collection of data on click events, scrolling behavior, and heatmaps. Microsoft Clarity does not create individual user profiles, store personal cookies, or conduct independent analyses that identify users personally. Its primary function is to aggregate and visualize user interaction data to enhance user experience and website functionality. While using Microsoft Clarity, your IP address may be collected and could potentially be transmitted to Microsoft servers located in the United States. The deployment of Microsoft Clarity on our website is founded on Art. 6 (1) lit. f DSGVO, indicating our legitimate interest in analyzing user behavior to improve both our website and our user engagement. If explicit consent has been provided, the processing is exclusively based on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, specifically if the consent pertains to the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as per the TTDSG. Consent can be withdrawn at any time.

Facebook Pixel

This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries. This allows the behavior of page visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and for future advertising measures to be optimized. The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its advertising purposes, following the Facebook Data Use Policy. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator. The use of this service is based on your consent following Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://de-de.facebook.com/help/566994660333381. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the subject data rights with us, we must forward them to Facebook. You can find further information on protecting your privacy in Facebook’s data protection notices: https://de-de.facebook.com/about/privacy/. You can also deactivate the “Custom Audiences” remarketing function in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook. If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: https://www.youronlinechoices.com/de/praferenzmanagement/.

Facebook Conversion API

We have integrated Facebook Conversion API on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries. Facebook Conversion API enables us to record the website visitor’s interactions with our website and pass them on to Facebook to improve advertising performance on Facebook. For this purpose, in particular, the time of the call, the website called up, your IP address, and your user agent as well as, if applicable, further specific data (e.g., products purchased, the value of the shopping cart, and currency) are recorded. A complete overview of the data that can be collected can be found here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters. The use of this service is based on your consent according to Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG. The consent can be revoked at any time. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the subject data rights with us, we must forward them to Facebook. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381. You can find further information on protecting your privacy in Facebook’s data protection notices: https://de-de.facebook.com/about/privacy/.

Order processing

We have concluded an order processing agreement (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors according to our instructions and in compliance with the DSGVO.

Facebook Custom Audiences

We use Facebook Custom Audiences. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. When you visit or use our websites and apps, make use of our free or paid offers, transmit data to us, or interact with our company’s Facebook content, we collect your data in the process. If you give us consent to use Facebook Custom Audiences, we will transmit this data to Facebook, which Facebook can use to play you with suitable advertising. Furthermore, target groups can be defined with your data (Lookalike Audiences). Facebook processes this data as our processor. Details can be found in the Facebook user agreement: https://www.facebook.com/legal/terms/customaudience. The use of this service is based on your consent following Art. 6 Para. 1 lit. a DSGVO and § 25 Para. 1 TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/terms/customaudience and https://www.facebook.com/legal/terms/dataprocessing.

Sentry

We use the services provided by Functional Software, Inc https://www.sentry.io to enable our server maintenance and security team to analyze errors and potential threats in real-time. The legal basis for this processing of your data is Article 6(1)(f) of the GDPR, which allows the processing of data for our legitimate interests, which is technically required to ensure a stable, secure, and functioning website. This data is deleted after 90 days. The Functional Software Inc. privacy policy for http://Sentry.IO is available at https://sentry.io/privacy/. Additionally, we also store the aforementioned data locally for a period not exceeding 30 days.

Order processing

We have concluded an order processing agreement (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors according to our instructions and in compliance with the DSGVO.

Cal.com

We use Cal.com for online appointment scheduling. Cal.com is operated by Cal.com, Inc., 355 S Grand Ave #2453, Los Angeles, CA 90071, USA. When you book or modify an appointment, Cal.com collects the information you enter (e.g. name, e-mail address, selected time slot) as well as technical data (IP address, browser type, device identifiers). This data is used to coordinate and confirm bookings, send reminders, and prevent double-bookings. Cal.com processes your data based on our legitimate interest in providing a smooth scheduling experience (Art. 6 (1) lit. f GDPR). If you give explicit consent (e.g. to receive SMS reminders), processing also relies on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. You may revoke consent or request data deletion at any time.

Contract data processing

We have concluded a Data Processing Addendum (DPA) with Cal.com, Inc., ensuring that all personal data is processed solely on our instructions and in compliance with the GDPR.

n8n

We use n8n (node automation) for internal workflow automation and data integrations. The service is provided by n8n GmbH, Friedrichstraße 68, 10117 Berlin, Germany. When you interact with forms or triggers that feed into our automated flows, n8n may collect metadata such as timestamps, workflow inputs/outputs, and execution logs, including temporarily stored tokens or identifiers. This data is processed to execute and monitor automated tasks (e.g., routing form submissions into our CRM), ensure reliability, and debug errors. Processing is based on our legitimate interest in efficient, error-free automation (Art. 6 (1) lit. f GDPR).

Contract data processing

We have a DPA in place with n8n GmbH to guarantee GDPR-compliant processing and retention limits (logs are automatically deleted after 30 days unless required for audit).

Relevance.ai

We employ Relevance.ai for advanced user-behavior analytics and machine-learning–driven insights. Relevance.ai is operated by Relevance AI Ltd., 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK. It processes aggregated and pseudonymized event data (e.g., clicked links, time on page, feature-usage patterns) to generate clusters, segments, and predictive models that help us personalize content and improve UX. Data is processed under our legitimate interest in optimizing our service (Art. 6 (1) lit. f GDPR). No strictly personal identifiers are shared unless you have explicitly consented, in which case processing additionally relies on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. You can revoke any consent at any time.

Contract data processing

A DPA has been concluded with Relevance AI Ltd. that binds them to our instructions, limits retention to necessary periods, and ensures robust security controls.

7. Newsletter and postal advertising

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data is not collected or is collected only voluntarily. For the handling of the newsletter, we use newsletter service providers, which are described below.

Postal advertising

We use your address in compliance with all legal provisions for sending postal advertising (postal advertising). The legal basis for this is our legitimate interest in direct advertising according to Art. 6 (1) (f) in conjunction with Recital 47 DSGVO. Insofar as a corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 (1) lit. a DSGVO; the consent can be revoked at any time. More specific regulations may be communicated to them, if necessary, in the course of data collection and take precedence over the present regulation. Your address will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or revoke your consent to postal advertising, your data will be deleted unless we have other legally permissible reasons for storing your data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply. We use the following service provider for the dispatch of our postal mailings: FLYERALARM POSTAKTUELL Alfred-Nobel-Str. 18 97080 Würzburg Germany

Order processing

We have concluded an order processing agreement (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors following our instructions and in compliance with the DSGVO.

8. Plugins and tools

YouTube with enhanced data protection

This website embeds videos from the website YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube – regardless of whether you watch a video – establishes a connection to the Google DoubleClick network. As soon as you start a YouTube video on this website, a connection to YouTube’s servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your profile. You can prevent this by logging out of your YouTube account. Furthermore, YouTube can save various cookies on your end device after starting a video or using comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience, and prevent fraud attempts. If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no control. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Insofar as corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time. For more information about data protection on YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.

Vimeo without tracking (Do-Not-Track)

This website uses the plugins of the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages equipped with Vimeo videos, a connection to the Vimeo servers is established. In the process, the Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address. However, we have set Vimeo so that Vimeo will not track your user activity and will not set cookies. The use of Vimeo is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Insofar as corresponding consent was requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on “legitimate business interests”. Details can be found here: https://vimeo.com/privacy. For more information on the handling of user data, please see Vimeo’s privacy policy at https://vimeo.com/privacy.

Google Fonts

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required fonts into its browser cache to display text and fonts correctly. For this purpose, the browser you are using must connect to Google’s servers. This enables Google to know that this website has been accessed via your IP address. The use of Google Fonts is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time. If your browser does not support Google Fonts, a standard font will be used by your computer. You can find more information about Google Fonts at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy.

Font Awesome

This site uses Font Awesome for the consistent display of fonts and icons. The provider is Fonticons, Inc., 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA. When you access a page, your browser loads the required fonts into its browser cache to display text, fonts, and symbols correctly. For this purpose, the browser you use must connect to Font Awesome’s servers. This enables Font Awesome to know that your IP address has been used to access this website. The use of Font Awesome is based on Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in the uniform presentation of the typeface on our website. If corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time. If your browser does not support Font Awesome, a default font will be used by your computer. You can find more information about Font Awesome and in Font Awesome’s privacy policy at: https://fontawesome.com/privacy.

Google Maps

This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site does not influence this data transmission. If Google Maps is activated, Google may use Google Fonts for the uniform display of fonts. When calling up Google Maps, your browser loads the required web fonts into its browser cache to display texts and fonts correctly. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/. More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Order processing

We have concluded a contract on order processing (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors following our instructions and in compliance with the DSGVO.

9. eCommerce and payment providers

Processing of customer and contract data

We collect, process, and use personal customer and contract data to establish, structure the content of, and amend our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user. The legal basis for this is Art. 6 para. 1 lit. b DSGVO. The collected customer data will be deleted after completion of the order or termination of the business relationship and expiration of any existing legal retention periods. Legal retention periods remain unaffected. Data transmission upon conclusion of the contract for online stores, dealers, and shipment of goods If you order goods from us, we will pass on your data to the transport company entrusted with delivery and to the payment service provider entrusted with payment processing. The respective service provider must only release such data to fulfill its task. The legal basis for this is Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. If you have given a corresponding consent according to Art. 6 (1) lit. a DSGVO, we will transfer your e-mail address to the transport company entrusted with the delivery so that they can inform you by e-mail about the shipping status of your order; you can revoke this consent at any time. Data transfer when concluding contracts for services and digital content. We transmit personal data to third parties only if this is necessary for the execution of the contract, for example, to the credit institution entrusted with the processing of payments. Further data transmission does not occur only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example, for advertising purposes. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Credit checks

In the case of a purchase on account or any other payment method for which we make advance payments, we may carry out a credit check (scoring). For this purpose, we transmit your entered data (e.g., name, address, age, or bank data) to a credit agency. Based on this data, the probability of a payment default is determined. In the event of an excessive risk of non-payment, we may refuse the payment method in question. The credit check is carried out based on the fulfillment of the contract (Art. 6 para. 1 lit. b DSGVO) as well as for the prevention of payment defaults (legitimate interest according to Art. 6 para. 1 lit. f DSGVO). If consent has been obtained, the credit check is carried out based on this consent (Art. 6 (1) lit. DSGVO); consent can be revoked at any time.

Payment services

We integrate payment services from third-party companies on our website. When you purchase from us, your payment data (e.g., name, payment amount, account details, credit card number) is processed by the payment service provider for payment processing. For these transactions, the respective contract and data protection provisions of the respective providers apply. The payment service providers are used based on Art. 6 para. 1 lit. b DSGVO (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6 para. 1 lit. f DSGVO). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a DSGVO is a legal basis for data processing; consents can be revoked at any time in the future. We use the following payment services/payment service providers within the scope of this website:

  • Paypal

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full. For details, see PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Changes to the data protection notice

To ensure that our data protection information always complies with the current legal requirements, we reserve the right to make changes at any time. This also applies if the data protection information must be adapted due to new or revised offers or services.

Version 4.3, 15.05.2025